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  <title>Rafiq Changelog</title>
  <subtitle>Every major Rafiq update in one place: what changed in the AI sales agent, the merchant app and the online store, with the date it shipped.</subtitle>
  <id>https://rafiq-agent.com/changelog/</id>
  <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/"/>
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  <updated>2026-11-14T00:00:00Z</updated>
  <author><name>Rafiq</name><uri>https://rafiq-agent.com/</uri></author>
  <entry>
    <title>Run your shop from ChatGPT and Claude</title>
    <id>https://rafiq-agent.com/changelog/ai-tools-chatgpt-claude/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/ai-tools-chatgpt-claude/"/>
    <published>2026-11-14T00:00:00Z</published>
    <updated>2026-11-14T00:00:00Z</updated>
    <summary>Connect ChatGPT or Claude to your Rafiq account and manage products, orders, your online store and Rafiq's settings by chatting.</summary>
  </entry>
  <entry>
    <title>Create an order yourself from any conversation</title>
    <id>https://rafiq-agent.com/changelog/orders-from-conversations/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/orders-from-conversations/"/>
    <published>2026-11-14T00:00:00Z</published>
    <updated>2026-11-14T00:00:00Z</updated>
    <summary>When you close a sale yourself, create the order from the chat: the form is already filled with the customer's details and the products you discussed.</summary>
  </entry>
  <entry>
    <title>Reply settings: seen, typing indicator and how long Rafiq pauses</title>
    <id>https://rafiq-agent.com/changelog/reply-settings/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/reply-settings/"/>
    <published>2026-11-06T00:00:00Z</published>
    <updated>2026-11-06T00:00:00Z</updated>
    <summary>Three new settings per shop: whether customers see &quot;seen&quot;, whether they see Rafiq typing, and how long Rafiq stays quiet after you reply yourself.</summary>
  </entry>
  <entry>
    <title>Credit usage report: see where your credits go</title>
    <id>https://rafiq-agent.com/changelog/credit-usage-report/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/credit-usage-report/"/>
    <published>2026-11-05T00:00:00Z</published>
    <updated>2026-11-05T00:00:00Z</updated>
    <summary>A new report shows how many credits each shop used, on which channel and for what kind of work, over the last day, week, month or 90 days.</summary>
  </entry>
  <entry>
    <title>More Arabic dialects and currencies: 20 dialects, 25 currencies</title>
    <id>https://rafiq-agent.com/changelog/arabic-dialects-currencies/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/arabic-dialects-currencies/"/>
    <published>2026-10-28T00:00:00Z</published>
    <updated>2026-10-28T00:00:00Z</updated>
    <summary>Rafiq now replies in 20 Arabic dialects and prices your shop in 25 currencies, including three-decimal currencies such as the Kuwaiti dinar.</summary>
  </entry>
  <entry>
    <title>WhatsApp Business: Rafiq now replies on your WhatsApp number</title>
    <id>https://rafiq-agent.com/changelog/whatsapp-business/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/whatsapp-business/"/>
    <published>2026-10-26T00:00:00Z</published>
    <updated>2026-10-26T00:00:00Z</updated>
    <summary>Connect the number you already use in the WhatsApp Business app. Rafiq answers customers there, and you keep using the app as before.</summary>
  </entry>
  <entry>
    <title>Store analytics: visits, sales funnel and unfinished checkouts</title>
    <id>https://rafiq-agent.com/changelog/store-analytics/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/store-analytics/"/>
    <published>2026-09-12T00:00:00Z</published>
    <updated>2026-09-12T00:00:00Z</updated>
    <summary>See how many people visit your online store, where they come from, where they drop off before ordering, and which checkouts you can still follow up.</summary>
  </entry>
  <entry>
    <title>Team accounts: share your shop with your staff</title>
    <id>https://rafiq-agent.com/changelog/team-accounts/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/team-accounts/"/>
    <published>2026-09-12T00:00:00Z</published>
    <updated>2026-09-12T00:00:00Z</updated>
    <summary>Invite staff to your Rafiq account by link or QR code. Everyone works in the same inbox, orders and products, each from their own phone.</summary>
  </entry>
  <entry>
    <title>Auto-DM: reply to a comment and message the customer privately</title>
    <id>https://rafiq-agent.com/changelog/auto-dm-comment-rules/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/auto-dm-comment-rules/"/>
    <published>2026-09-04T00:00:00Z</published>
    <updated>2026-09-04T00:00:00Z</updated>
    <summary>Set a rule on a Facebook or Instagram post: when someone comments, Rafiq replies publicly and sends them a private message you wrote.</summary>
  </entry>
  <entry>
    <title>Product variants: sizes, colours and other options</title>
    <id>https://rafiq-agent.com/changelog/product-variants/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/product-variants/"/>
    <published>2026-08-26T00:00:00Z</published>
    <updated>2026-08-26T00:00:00Z</updated>
    <summary>A product can now have options such as size and colour, with a separate price, stock and photos for each variant, in chat, orders and your online store.</summary>
  </entry>
  <entry>
    <title>Online store: order confirmation, order tracking and easy sharing</title>
    <id>https://rafiq-agent.com/changelog/online-store-order-tracking/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/online-store-order-tracking/"/>
    <published>2026-07-27T00:00:00Z</published>
    <updated>2026-07-27T00:00:00Z</updated>
    <summary>Customers now get an order confirmation and a page to follow their orders, prices show in your currency, and you can share your store by link or QR code.</summary>
  </entry>
  <entry>
    <title>Rafiq is now on iPhone and Android</title>
    <id>https://rafiq-agent.com/changelog/rafiq-app-ios-android/</id>
    <link rel="alternate" type="text/html" href="https://rafiq-agent.com/changelog/rafiq-app-ios-android/"/>
    <published>2026-07-23T00:00:00Z</published>
    <updated>2026-07-23T00:00:00Z</updated>
    <summary>Run your shop's AI sales agent from your phone: customer chats, products, orders and settings in one app on the App Store and Google Play.</summary>
  </entry>
</feed>
